BBB is warning about a scam targeting area businesses and consumers. People have reports receiving calls appearing to be from local businesses; however BBB believes the calls are coming from overseas. Callers purchase lists of cell and business phone numbers, or use robocall capabilities to randomly dial. Using a technique called “spoofing”, scam artists trick customers into thinking a legitimate business is calling.
What happens? Your phone rings, the number looks familiar. When you answer, the person claims to have methods to lower credit card interest rates, which of course, means they require a credit card number.
Technology has made it easier and provided new options for scammers. Using software to dial over the internet, criminals can make any business name and phone number appear on caller I.D. “By hijacking the names and phone numbers of familiar companies, the callers attempt to gain your trust so they can trick you into handing over important financial information.”
The BBB advises the following:
Never give out any financial information. If you did not initiate the call, do not provide bank account, credit card or Social Security numbers over the phone unless you have thoroughly done your research and verified the caller.
Don’t rely on caller ID. Scammers can use technology to make it appear as though their calls are coming from legitimate businesses or organizations.
Trust your instincts. If something doesn’t seam right to you, end the call.
If you receive one of these calls, hang up and report it to BBB.