I can’t say that I’m really sorry all those gray days of winter are getting behind use. One reason the change in the seasons always gets my attention is because it has an impact on how I serve my customers. Spring, for instance, gives me the big warning flag that summer’s coming. As you know, when it does, the phone lines heat up for us.
We get asked a wide range of questions from our customers. One question we get consistently is “How much will a repair cost?”
People want a price over the phone. We understand. However, we really can’t say until we take a look at your system but when you do call we will send out a certified technician in a fully stocked truck. He will do a through evaluation and find out exactly what’s going on, then he will show you some options before he does any work so that we only do work that you approve. We are a no surprises company and we want to provide the best possible service to you. “We would hate to give you a price over the phone that is too high or too low that would not solve your problem. Is that fair enough?
We also find some of our customers don’t know all that we offer and we get asked the question “Can you fix X?”
At J & R Heating we offer a large assortment of home comfort services. We can install, service, repair, or replace humidifiers, dehumidifiers, air purification systems, air filters, air cleaners, carbon monoxide detectors, everything related to your ducts, air conditioners, heat pumps, furnaces, fireplaces, radiant heating, energy recovery ventilators, heat recovery ventilators, thermostats, zoning systems, garage heaters, solar panels, and more.
Not only did the fiscal cliff legislation passed in January include a tax credit of up to $500 for the installation of high efficiency residential A/C and heating equipment for 2013, but it also made a provision to make it retroactive to include all qualifying installations starting January 1, 2012. If you had qualifying high efficiency equipment installed in 2012 and you haven’t previously used the tax credit, you might just qualify for one. Just remember you would have to owe taxes in order to get a credit. If you think you may qualify, ask your local HVAC dealer.